Shipping, Returns and Refund
Policy
Shipping Policy
Please note that the free shipping policy will apply only if specified
so as part of promotional campaigns or special offers.
Please note our shipping policies as below -
A complete postal address including pin code, email id and contact
number is essential to help us ship your order. Kindly cross-check
your pin-code and contact number before you complete your order.
If the ordered item is in stock, it will be packed and dispatched from
our warehouse within 3-5 working days.
However if some of the ordered items are not in stock, then we will
get them produced and have them dispatched within 10 working
days of the order being placed. We will keep you informed under
such circumstances.
Our courier partners will be able to deliver the shipment to you
between Monday to Saturday: 9am to 7pm. Working days exclude
public holidays and Sundays. Delivery time is subject to factors
beyond our control including unexpected travel delays from our
courier partners and transporters due to weather conditions and
strikes.
As soon as your package is dispatched, we will email you your order
tracking details. Kindly bear with us until then.
For any further clarifications, please contact us at

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teamforester@outlook.com
Returns and Refund Policy
Once an order is confirmed, Forester Farms will not accept return or
refund requests . However, in any of the below situations, we are
more than happy to work with our patrons to find an amicable
solution that is fair to all parties.
In case of Damaged product
Forester Farms needs to be notified of damaged product within 5
days from delivery date via email to teamfoester@outlook.com
In the email, order number, image of invoice, 1 outer box image, 2
clear images of damaged product to be sent.
In case of multiple item shipments, only the affected product can be
returned and replaced.
We will be happy to re-send and replace the product(s) promptly
and we will work with you on providing an amicable solution.
Email will be responded to within 24-48 hrs and full assistance will
be provided thereafter.
In case of Missing product
Forester Farms needs to be notified of damaged product within 5
days from delivery date via email to teamfoester@outlook.com
In the email, order number, image of the invoice, 1 outer box image, 2
clear images of the opened box with all items received to be sent.
We will be unable to accept a refund request. But, we will be happy
to promptly re-send the missing product

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Email will be responded to within 24-48 hrs and full assistance will
be provided thereafter.
In case of spoiled product
Forester Farms needs to be notified of spoilage of product within 10
days from delivery date via email to teamforesteroutlok.com. In the
email, order number, date of packaging/ date of manufacture, clear
images or video of the product to be shared
We will be unable to accept returns due to variance in taste, texture,
colour or aroma. This is because our products are completely natural
and made mostly by hand so no two batches will be identical. No
compromise is made in the natural production process, use of best
and natural ingredients and we will ensure that maximum nutritional
value is retained
We will work with you on providing an amicable solution.
Products will be replaced after due investigation and diligence and
we assure a fair outcome at all times.
Email will be responded to within 24-48 hrs, and full assistance will
be provided thereafter.